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  4. How do I file a claim for damaged baggage?
  • Baggage / Baggage information
    • How do I file a claim for damaged baggage?
    • What is the difference between hand baggage and checked baggage?
    • What items are not allowed in checked baggage?
    • What items are not allowed in hand baggage?
    • Can I carry liquids in my hand baggage?
    • What is the size and weight limit for checked baggage?
    • Is there a size and weight limit for hand baggage?
    • Can I bring special items and sports equipment on a plane?
    • How do I add extra baggage to my booking?
    • Do I need to recheck my baggage on a connecting flight?
    • What should I do if my baggage goes missing?
    • Do I get compensation if my baggage is delayed?
    • How does Self-Transfer work on a flight?
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How do I file a claim for damaged baggage?

To request compensation for damaged baggage, please file a report at the baggage claims department immediately upon your arrival at the airport.

For more information, please contact the airline directly.

In order to protect your bags while traveling, you can look into our Baggage Service.

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